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Employee Type:
Company Type:
Private Ltd
Refe. Nr:
Oil & Gas / Power / Infrastructure / Energy -- Others

Client Relationship Manager (Vertex Homes)

0-1 Years
11/23/2015 10:06:17 AM

Dreamz Infra India Ltd

- Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
- Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
- Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company. 
- Overseeing direct communications with customers through the CRM.
- Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
- Ensuring the database is segmented effectively for targeted marketing activities.
- Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
- Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.

Salary : 25k to 50k + incentives

Only for female candidates

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More Info:

Company Name:
Dreamz Infra India Ltd

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