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Employee Type:
Company Type:
Private Ltd
Refe. Nr:
Other -- Others

Customer Service Representative

0-2 Years

Basecamp Data Solutions

We are looking for highly motivated, energetic and skilled agents with excellent English communication skills for our US Clients.

Job Description

  • A highly confident individual with excellent communication skills in the English language.
  • Must be able to converse in neutral or American accent
  • Identify customers’ needs, clarify information, research every issue and provide solutions or alternative


  • Previous experience in a customer support role
  • Strong verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Must be aware of how to approach new potential customers
  • Efficient enough to manage heavy calls flow


  • Must have at least 1- 2 years of working experience preferably as a CSR
  • At least a bachelor’s degree and additional English language course will be a plus
  • English proficiency is must since customers are based in the USA.
  • Willing to work in night shifts.

Fresh candidates are encouraged to apply.

Note:  This is a Hyderabad based position please do not apply if you are not from Hyderabad

More Info:

Company Name:
Basecamp Data Solutions

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